Douglas McGregor, an American social
psychologist, proposed his famous X-Y theory in his book 'The Human Side of Enterprise'
in 1960. He had exposed that, there are two types of people. These are
classified as X or Y type. X types of managers are more authoritarian and Y
types of managers are more participative.[1]
These are shown below:[2]
X Type
·
The average person dislikes work
and will avoid it if he/she can.
·
Therefore most people must be
forced with the threat of punishment to work towards organizational objectives.
·
The average person prefers to
be directed; to avoid responsibility; is relatively unambitious, and wants security
above all else.
Y Type
·
Effort in work is as natural as
work and play.
·
People will apply self-control
and self-direction in the pursuit of organizational objectives, without
external control or the threat of punishment.
·
Commitment to objectives is a
function of rewards associated with their achievement.
·
People usually accept and often
seek responsibility.
· The capacity to use a high
degree of imagination, ingenuity and creativity in solving organizational
problems is widely, not narrowly, distributed in the population.
·
In industry the intellectual
potential of the average person is only partly utilized.
According to the above explanations X type of a
person can be a good example for a manager. He / She likes control, forces
their staff and thinks that personnel should be directed in order to work
properly. However, Y type of a person is showing the characteristics of a
leader. He / She believes in trust, support and team work. His / Her staff is supposed to be empowered
and self-directing.
[1] Businessballs, “Douglas Mcgregor - Theory X Y”, http://www.businessballs.com/mcgregor.htm,
06 May 2006.
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